How can a consumer initiate a complaint against a funeral service provider in Ohio?

A consumer can initiate a complaint against a funeral service provider in Ohio by submitting a written complaint to the Ohio Board of Embalmers and Funeral Directors. This is the correct process as it ensures that the complaint is formally documented and can be reviewed by the appropriate regulatory body overseeing funeral service providers in the state.

Submitting a complaint in writing allows for a detailed account of the issues faced, which can include specific violations of laws or regulations that govern the practice of funeral service. This written complaint serves as a formal record, making it easier for the board to track issues, investigate complaints thoroughly, and enforce regulations as necessary.

While calling the funeral home directly or making a verbal complaint during a visit can provide an immediate opportunity to express concerns, these methods do not result in a formal investigation or complaint record. Additionally, contacting local law enforcement is not typically necessary unless there is a criminal concern, as funeral service regulation is primarily handled by the state board rather than law enforcement agencies.